Compensation, benefits, recognition and sales incentives may all fall under Total Rewards, but that doesn't mean they operate as one connected function. Separate teams, processes and relationships can make it difficult for business leaders to see the full picture or get coordinated support.

At eHealth, the Total Rewards team set out to change that by introducing a business partnership model that connects Rewards expertise with the needs of the business.

In this practitioner-led case study, hear how eHealth evaluated its existing structure, designed and implemented a new operating model, and established Total Rewards Business Partners to serve as a more consistent point of connection for business leaders.

Explore how the team clarified responsibilities between business partners and specialized Centers of Excellence, approached governance and decision-making, and worked to improve collaboration across compensation, benefits, recognition and sales incentives.

You'll hear what worked, what proved challenging and what the team learned along the way. Leave with practical considerations for evaluating your own Rewards operating model and strengthening business partnerships without losing the expertise each discipline brings.